Sonivo - AI Call Center SaaS | AI Voice Agents, CRM, SIP Trunk & Bulk Calling (Nodejs Script)

DISCLAIMER:

Sonivo requires at least one supported telephony provider to make and receive voice calls. Supported providers:

• Twilio Voice API
• Plivo Voice API

These are third-party paid services and are not included with this purchase. API credentials must be obtained directly from the respective provider.

Sonivo – AI Cloud Call Center SaaS System

Overview

Sonivo is a complete AI-powered Cloud Call Center SaaS platform that enables you to launch your own voice automation business with modern AI technologies.

Create intelligent AI Voice Agents, automate inbound and outbound calls, build powerful call flows using a drag-and-drop editor, deploy voice agents on websites, manage CRM teams, send SMS campaigns, handle SIP trunking (ElevenLabs SIP Trunk), and manage customers from a beautiful multi-user dashboard.

Designed for agencies, startups, enterprises and telecom businesses, Sonivo provides dedicated Admin, User and Agent panels while allowing every customer to build and manage their own AI-powered communication system from a single platform.

Live Demo

Main Features

AI Voice Platform

• AI Voice Agents
• Inbound AI Voice Bot
• Outbound AI Calling
• Drag & Drop Call Flow Builder
• Visual Flow Editor
• Real-time AI Conversations
• Human-like AI Voices
• Speech-to-Text
• Text-to-Speech
• Call Recording
• Website Voice Widget
• Website Voice Agent Tasks
• Website Voice Logs
• Automatic Lead Qualification
• Automatic Lead Capture
• CRM Integration
• Multilingual AI Support

User Panel Features

• Modern Dashboard
• Create Unlimited AI Agents
• Manage AI Voice Bots
• Call Flow Builder
• Website Voice Widget
• Generate Embed Code
• Web Dialer
• Bulk Calling
• Call Logs
• SMS Sending
• Bulk SMS Campaigns
• SMS History
• Phonebook
• SIP Trunk Calling
• SIP Bulk Calling
• SIP Call Logs
• Purchase Phone Numbers
• Team Agent Accounts
• CRM Management
• KYC Verification
• Billing & Credits
• Support Tickets

Administrator Features

• Admin Dashboard
• User Management
• SIP AI Agents
• Twilio Integration
• Plivo Integration
• OpenAI Integration
• Deepgram Integration
• ElevenLabs Integration
• Twilio Numbers
• Plivo Numbers
• Number Marketplace
• Global Call Logs
• Credit Plans
• Usage Pricing
• Payment Gateway Management
• SMTP Configuration
• Email Templates
• Lead Management
• Support Ticket Management
• Website Settings
• Theme Management
• Social Login
• Custom Pages Builder
• KYC Settings
• KYC Request Management

Agent Panel Features

• Agent Dashboard
• CRM Contacts
• Task Management
• Integrated Dialer
• Call Notes
• Easy CRM Interface

Supported Technologies

• Twilio Voice API
• Plivo Voice API
• OpenAI GPT
• Deepgram Speech Recognition
• ElevenLabs AI Voices
• ElevenLabs SIP Trunk
• SMTP Email
• Google Login
• Facebook Login

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Changelog

 Version 3.0 (31 Aug. 2025) ---------------------------------- - Completely redesigned modern user interface. - New Admin Dashboard with improved management tools. - New User Dashboard with faster navigation. - New Agent Dashboard for CRM users. - Added Agent Account management. - Added Agent CRM with Contacts, Tasks and Call Notes. - Added AI Agent management system. - Added Inbound AI Voice Bot. - Added Web Voice Agent with embeddable widget. - Added Web Voice Agent Tasks. - Added Web Voice Agent Call Logs. - Added Web Dialler. - Added Bulk Calling. - Added SMS Sending. - Added Bulk SMS Campaigns. - Added SMS History. - Added Phonebook management. - Added SIP Trunk (Elevenlabs SIP). - Added SIP Trunk Bulk Calling. - Added SIP Trunk Call Logs. - Added Number Marketplace (Buy Numbers). - Added KYC Verification system. - Added Billing & Credits management. - Added Support Ticket system. - Added User Management for administrators. - Added Credit Plans management. - Added Usage-Based Pricing. - Added Payment Gateway management. - Added SMTP configuration. - Added Email Template management. - Added Lead Management. - Added Site Settings panel. - Added Web Theme customization. - Added Social Login configuration. - Added Custom Pages builder. - Added KYC Settings & Request Management. - Improved AI Voice Agent performance. - Improved Call Flow Builder. - Improved call stability and response time. - Enhanced security and account management. - Optimized database performance. - Updated all third-party dependencies. - Fixed various bugs and performance issues. 

 Version 2.0 (31 Aug. 2025) ---------------------------------- - Advanced Voice AI Agent added. - New Flow Builder for Voice AI Agent. - New Bulk Campaign for Voice AI Agent. - Minor bug fixes. 

 Version 1.5 (5 Apr. 2025) ---------------------------------- - Call logs are now visible in the Device section. - Custom audio (ElevenLabs) support added to the Call Flow Builder. - Human-like ElevenLabs voices integrated into the Flow Builder. - Agent calls can now be recorded and listened to. - Minor bug fixes and performance improvements. - Updated all core dependencies. 

 Version 1.0 (15 Nov. 2024) ---------------------------------- Initial Release