RedFamosa - SMM Panel With Omnichannel CRM & Reseller SaaS

Most SMM panel scripts stop at the catalogue: services, orders, a wallet, done. RedFamosa goes two steps further. It answers your customers across WhatsApp, Messenger, Instagram, Telegram, e-mail and a web-chat widget from one inbox — with AI when you want it — and it lets you sell child panels to resellers on their own domain, on a monthly plan you charge automatically.

You are not buying a store. You are buying the platform that runs one, and the business that resells it.

Three products in one install

• An SMM panel. Providers, catalogue, orders with automatic dispatch, drip-feed, refills, cancellations, recurring subscriptions, a prepaid wallet and a public API.
• An omnichannel CRM. Seven channels in a single inbox, AI agents with a knowledge base, a visual automation builder, contacts, labels and quick replies.
• A reseller SaaS. Child panels with their own domain and branding, plans with a feature matrix, recurring billing, dunning and suspension — all automatic.

Orders that run themselves

• Connect any provider that speaks the standard SMM API. Import the catalogue, apply your markup and sell.
• Orders dispatch on their own and their status is polled back automatically, spaced out as the order ages so you do not hammer the provider.
• A circuit breaker pauses a provider after repeated failures, so one broken upstream cannot stall your whole queue.
• Drip-feed, refills within a window you choose, cancellations, mass ordering and recurring subscription orders.
• Every balance movement is a ledger entry. Add funds, payment bonuses, manual adjustments and refunds all leave a trail.

The inbox nobody else brings

This is what separates RedFamosa from the rest of the category.

• Seven channels, one thread list: WhatsApp Cloud API, Facebook Messenger, Instagram Direct, Telegram, e-mail over IMAP and SMTP, an embeddable web-chat widget, and your own support tickets.
• WhatsApp connects in three clicks through Meta’s Embedded Signup. Your app secret never reaches the browser: the code is exchanged server-side.
• AI agents with a real knowledge base. Feed them pasted text, PDF, DOCX or TXT files, or a URL, and they answer from your own material — then hand over to a human when the conversation needs one.
• A visual automation builder with six triggers, an eighteen-node palette and fourteen ready-made flows. Menus with native WhatsApp and Telegram buttons, captured answers, conditions, labels, assignment, and a flow that turns a chat into a paying client of the panel.
• The web-chat widget is one script tag, works on any external site, enforces an allow-list of origins, and carries a signed identity for visitors already logged into your panel.

Sell panels, not just services

• Create a reseller and they get their own panel: their sub-domain or their own custom domain, their logo, their colours, their landing page and their client portal.
• Plans are a feature matrix, not a cage of quotas: switch modules on or off, allow their own upstream providers, set how many custom domains they get and which designs they may use.
• Billing runs itself — monthly or yearly charges against their prepaid balance, warnings before renewal, dunning when payment fails, a grace period and then suspension. Their clients never see the outage: the storefront stays up while ordering pauses.
• Every panel is fully isolated: its own channel credentials, AI keys, catalogue, prices, clients and settings.

Built to be operated by someone who is not you

• A six-step web installer. Server check, database, application, administrator account, then a choice between a clean install and one seeded with sample data. No terminal at any point.
• Three ways to run background work. The default needs no server configuration at all and works on shared hosting without cron. The other two use a queue worker or the scheduler. One line switches between them.
• Roles and permissions down to the action — fifty-six of them, split between viewing and managing, so a support seat sees what it needs and nothing else.
• Two-factor authentication, passkeys, Google and Facebook sign-in, IP, e-mail and link blacklists, and rate limiting where it matters.
• Light and dark mode, English and Spanish both complete, and a Languages screen where the buyer adds more without touching a file or redeploying.

Everything your customers touch

• A landing page you compose in a visual studio, with three skins.
• Three client-portal designs.
• Blog, static and legal pages, FAQ and news announcements — per panel.
• Support tickets that arrive in the same CRM inbox as everything else.
• An API compatible with the standard the industry already uses, so your customers’ existing integrations keep working. Idempotency keys stop a retried request from placing a second order, and outgoing webhooks are signed.

Under the hood

• Laravel 12, Livewire and Tailwind CSS 4 — no page reloads, no heavy front-end build to maintain.
• PHP 8.2 or newer, MySQL 8 or MariaDB 10.3 or newer.
• Sixty-four models, a hundred and eight services, a hundred and twelve Livewire components, three hundred views.
• Thirty-seven currencies out of the box, with the exchange rates under your control.
• Payments through Stripe, PayPal and manual bank transfer, with proof upload and admin approval.
• Commented source code, in English, explaining the why and not the obvious.

What you get

• Full source code, no encryption, no obfuscation, no license call to any server of ours.
• vendor and the compiled assets already inside the archive — nothing to build.
• A single-file HTML manual with fifteen chapters, from installation to the CRM and the reseller billing lifecycle.
• Six months of support included.

Requirements

• PHP 8.2+ with bcmath, ctype, curl, fileinfo, gd, intl, json, mbstring, openssl, pdo_mysql, tokenizer, xml and zip.
• MySQL 8+ or MariaDB 10.3+.
• Apache or Nginx with the web root pointing at the public folder.
• Optional: Redis, a queue worker, and a cron entry — only if you want them.

Try it before you buy it

Demo: https://demo-redfamosa.codmira.com

• Administrator — admin@demo.com / 14789632
• Reseller — reseller@demo.com / 14789632
• Client — client@demo.com / 14789632

The login screen has one-click buttons for each role. Change whatever you like: the demo restores itself every hour.

Release Notes

 2026-08-27 - version 1.5.1 - Fix: updating from 1.3.x no longer shows a server error mid-update - Fix: the "we are updating" page is fully self-contained and safe - Update: admins browsing during an update now see the updating notice - Update: PHP opcode cache is reset automatically after every update  2026-08-27 - version 1.5.0 - New: live ticket badge in the admin menu showing tickets waiting on staff - New: email alerts for the operator - new ticket, new deposit, new sign-up - New: ticket categories manager - define categories for the support form - New: Broadcast screen - email one message to all your customers at once  2026-08-27 - version 1.4.2 - Fix: System Update from 1.3.x no longer errors at the file-swap moment - Fix: profile photo changes now show immediately everywhere  2026-08-27 - version 1.4.1 - Fix: the updater survives hostings that kill the request mid-apply - Fix: a half-applied update is detected and completed automatically - Update: the applied ZIP is removed from Available packages afterwards  2026-08-25 - version 1.4.0 - New: logged-in customers can become resellers keeping their wallet - New: paid plans contracted from the dashboard, charged from the wallet - New: automatic cleanup of unpaid panels with 14/7/3/1-day email warnings - New: full notification system - in-app bell plus e-mail notifications - New: broadcast announcements - "Notify my customers" on News publish - New: four editable email templates (order, deposit, ticket, announce) - New: full right-to-left (RTL) support with Arabic translation included - New: custom comments order type - comment box priced by number of lines - New: optional WhatsApp number field at sign-up (per-panel toggle) - Update: chunked 1 MB update uploads with live progress, on any hosting - Update: the chat only says "AI Support" when an AI agent is configured - Update: gateway add-ons can pre-fill credentials for payment methods - Fix: names with links or HTML are rejected at sign-up (spam accounts) - Fix: returning early from a hosted payment page showed an error page - Fix: the storage link repairs itself on update (image upload issues) - Fix: service rates respect the currency decimals setting everywhere - Fix: order forms no longer overflow on mobile with long service names  2026-08-22 - version 1.3.12 - Fix: outgoing SMTP failed with 'The "tls" scheme is not supported'  2026-08-22 - version 1.3.11 - New: wholesale pricing - resellers can buy below your retail price - New: self-serve reseller signup with plan checkout from a public page - New: resellers connect their own payment gateways and approve deposits - New: add-ons system - install gateways from a ZIP in Admin -> Add-ons - New: one-click updates from System Update, with backups and history - New: notification centre with unread badges in all three areas - New: per-panel languages - each reseller picks its panel languages - New: automatic exchange rates every six hours with optional margin - New: five new landing skins and three new blocks in Landing Studio - Update: the CRM inbox behaves like a real chat with live refresh - Update: installs on hosts with a fixed document root (cPanel) - Fix: the whole reseller pricing chain - markups now apply correctly - Fix: revenue reports counted reseller margin and wholesale wrongly - Fix: per-panel account isolation for password recovery and resets - Fix: Meta (Messenger/Instagram/WhatsApp) connect from reseller panels - Fix: expired sessions show a friendly dialog instead of a raw 419  2026-08-13 - version 1.0.2 - Fix: every switch and field in Settings now does what its label says - Fix: the Currency tab could not be saved at all - all fields now save - Fix: SEO settings now reach the home page (title, canonical, image) - Fix: robots.txt follows the "Allow search engines" switch - Fix: rows per page, date format and timezone now apply everywhere - Fix: each reseller panel decides its own signup switch - Fix: analytics IDs are validated instead of silently discarded - Fix: the "Enable API" switch now really closes the public API  2026-08-13 - version 1.0.1 - Fix: expired sessions no longer dead-end on "419 Page Expired"  - Fix: renaming the panel no longer signs everybody out of the site - Fix: the installer no longer mangles passwords with "$" plus a digit - Fix: the landing page uses the favicon from Settings -> Branding  2026-07-28 - version 1.0.0 - First public release