WeCare – Multi-Hospital, Doctor Booking & Telemedicine System

Demo Instructions

Customer Features

• Secure OTP Login: Register and log in securely using mobile OTP verification.
• Doctor Appointments: Search doctors by name, specialty, or hospital, view profiles, select available time slots, and book in-clinic or video consultations.
• Online Consultations: Conduct secure video consultations with doctors and nurses using Agora.
• Nurse Care at Home: Book nurse visits and remote consultations.
• Lab Tests: Search laboratories, browse available tests, add tests to cart, place orders, and track test bookings.
• Pharmacy / E-Commerce: Browse medicines, add products to cart, checkout, and receive doorstep delivery.
• Health Packages: Browse and book curated healthcare and checkup packages.
• Family Member Profiles: Create and manage healthcare profiles for family members.
• Digital Prescriptions: Receive and view digital prescriptions after doctor consultations.
• EMR / Medical Records: Access electronic medical records, health history, prescriptions, and medical reports.
• Pill Reminders: Set and manage medication reminders.
• In-App Chat: Communicate securely with doctors and nurses.
• Multiple Payment Options: Pay using Stripe, PayPal, Razorpay, Paystack, Flutterwave, M-Pesa, or Wallet.
• Wallet & Transactions: Manage wallet balance, top-ups, payments, refunds, and transaction history.
• Promo Codes & Discounts: Apply promotional offers and discount coupons during bookings and purchases.
• Real-Time Notifications: Receive booking, consultation, order, payment, and account updates through FCM push notifications.
• Ratings & Feedback: Rate doctors, vendors, and delivery partners and provide feedback.
• Booking History: View current and previous appointments, consultations, and orders.
• Profile Management: Manage personal information, family members, saved addresses, and account preferences.
• Referral Program: Invite friends and earn rewards through the referral system.
• Bilingual Support: Switch between English and Arabic languages.
• Emergency SOS: Quickly access configured emergency contacts.

Doctor Features

• Secure Login: Register and access the application securely using OTP authentication.
• KYC Document Upload: Upload medical licenses, qualification certificates, identity documents, and profile photos for admin verification.
• Profile Management: Manage qualifications, experience, clinic address, consultation fees, bank details, and professional information.
• Availability Management: Configure working hours, consultation slots, and leave dates.
• Online / Offline Toggle: Control availability and visibility for new consultation requests.
• Consultation Requests: Receive and manage in-clinic, video consultation, and home visit requests.
• Patient History Access: View patient medical history and EMR information during consultations.
• Agora Video Calls: Conduct secure video consultations with patients.
• Digital Prescription: Record clinical findings, assessment, treatment plans, and prescribe medicines with dosage details.
• Earnings & Wallet: Track consultation earnings, wallet balance, commissions, and transaction history.
• Withdrawals: Submit payout requests to a registered bank account.
• Ratings & Feedback: View patient ratings and feedback.
• Calendar View: View upcoming appointments, consultations, and schedules.
• In-App Chat: Communicate securely with patients.
• Real-Time Notifications: Receive appointment, payment, consultation, and support notifications through FCM.
• Nurse Mode: Support nurse bookings, consultations, appointments, earnings, and related healthcare services.

Vendor Features

• Secure Login: Register and access the vendor application securely using OTP authentication.
• KYC Document Upload: Upload business licenses, store photos, identity documents, and other verification documents.
• Store Management: Configure store information, address, and business details.
• Product Management: Add and manage products with categories, sub-categories, images, prices, taxes, discounts, stock quantities, and unit measurements.
• Stock Movements: Track inventory changes and stock movements.
• Order Management: Receive, accept, process, and manage customer orders.
• Order Status Updates: Update order status from confirmation through packing, dispatch, and delivery.
• Earnings & Wallet: Track earnings, wallet balance, commissions, and transaction history.
• Withdrawals: Submit payout requests to the registered bank account.
• Promo Codes: Create and manage vendor-specific promotional offers.
• Ratings & Feedback: View customer ratings and feedback.
• Order History: View previous orders and order details.
• Notifications: Receive real-time order, payment, and account notifications through FCM.
• Excel Import: Bulk import product information using Excel files.

Delivery Partner Features

• Secure Login: Register and access the application securely using OTP authentication.
• KYC Document Upload: Upload driving license, vehicle registration, insurance, profile photo, and other verification documents.
• Online / Offline Toggle: Control availability to receive or pause delivery requests.
• Order Requests: View nearby delivery requests and accept or reject available orders.
• Real-Time Navigation: Navigate to vendor pickup and customer delivery locations using RouteMappy Maps.
• Order Status Updates: Update delivery status including Picked Up, On The Way, and Delivered.
• Earnings & Wallet: Track earnings, wallet balance, commissions, and transaction history.
• Withdrawals: Submit payout requests to the registered bank account.
• Order History: View active, completed, and cancelled delivery orders.
• Ratings & Feedback: View customer ratings and feedback.
• Notifications: Receive real-time delivery, payment, and support notifications through FCM.
• Profile Management: Update personal details, vehicle information, and verification documents.

Admin Panel Features

• Dashboard Overview: Monitor platform analytics, active consultations, bookings, orders, revenue, users, and key business metrics.
• Bookings Management: Manage doctor appointments, in-clinic consultations, video consultations, and home visit requests with status tracking.
• Content Management: Manage banners, blogs, FAQs, FCM broadcasts, forum questions and answers, insurance providers, languages, privacy policies, terms and conditions, services, and symptoms.
• User Management: Manage customers, doctors, vendors, delivery partners, approvals, verification documents, and account information.
• Doctor Management: Manage doctor schedules, consultation timings, leaves, documents, booking settings, bank details, and specialist categories.
• Financial Management: Configure commission rates, monitor earnings, wallet histories, transactions, and process withdrawal requests.
• Hospital Management: Manage hospitals, departments, doctors, facilities, consultation fees, galleries, insurance providers, patient records, and healthcare services.
• Medical Records: Manage patient medical records, report responses, prescriptions, test reports, and pill reminders.
• Order Management: Manage pharmacy and laboratory orders, order items, order statuses, order histories, and payment responses.
• Pharmacy Management: Manage product categories, sub-categories, products, Excel imports, stock movements, unit measurements, vendor documents, promo codes, and vendor ratings.
• Payment Settings: Configure Stripe, PayPal, Razorpay, Paystack, Flutterwave, and M-Pesa payment gateways, payment types, and tax settings.
• App Settings: Configure customer, doctor, vendor, delivery partner, and hospital application settings including currency, payment keys, radius, commissions, and other platform configurations.
• System Management: Manage promo types, global statuses, user types, and system configurations.
• Role & Permission Management: Manage admin roles and permissions using Filament Shield with granular access control.
• CMS for Landing Page: Manage dynamic landing page sections including Hero, Why WeCare, Solutions, How It Works, Key Features, Testimonials, FAQ, Final CTA, Footer, and section items.
• Analytics & Reporting: Generate reports and analyze platform performance, bookings, orders, revenue, and user activity.
• Notifications: Send real-time push notifications to customers, doctors, vendors, and delivery partners.
• Support Center: Manage customer, doctor, vendor, and delivery partner queries, complaints, and service requests.
• Bilingual Support: Manage English and Arabic content and language settings across the platform.

 Update: 28/09/2026  1.Admin panel filament conversion 2.Pharmacy booking flow  3.partner and vendor app newly added