Live Chat - Floating Ajax Live Chat with Agent Portal for Botble scripts

Live Chat – Floating Ajax Live Chat with Agent Portal for Botble scripts

Live Chat is a real-time chat plugin for Botble CMS that adds a floating chat widget to your website. Visitors start conversations instantly, support agents respond from a dedicated Agent Portal, and admins manage everything from the admin panel — no third-party services or monthly fees required.

Built with Laravel and jQuery, the plugin features a separate agent portal with dashboard and messenger, auto-assign (round-robin), webhook integrations (Slack, Discord, n8n, Zapier), working hours scheduling, per-agent notification preferences, and full widget customization. Everything runs on your own server with zero external dependencies.

Live Chat is perfect for e-commerce stores, SaaS platforms, service businesses, and any website that wants to provide instant customer support without paying for expensive live chat SaaS subscriptions.

⚠ Important Requirement

This plugin is not a standalone script. It requires Botble CMS version 7.3.0 or higher. Live Chat works with all Botble scripts (Shofy, MartFury, Ninico, Nest, Farmart, Flex Home, Hasa, Gerow, etc.)

We have a dedicated support center for all of your support needs. It includes our Documentation and Ticket system for any questions you have. We usually get back to you within 12-24 hours.

Demo Access

• Storefront: https://live-chat.botble.com
• Admin Panel: https://live-chat.botble.com/admin (admin / 12345678)
• Agent Portal: https://live-chat.botble.com/agent/login (agent@botble.com / 12345678)

Note: Price will be increased after 06 sales, hurry up!!!

Highlighted Features:

• Buy One Time & Get Free Updates Forever
• Free Installation – If you face any problem during installation — we will help you and it’s FREE
• Easy Installation – Install the plugin in minutes with no coding or server knowledge.
• Agent Portal – Dedicated portal for support agents at /agent/login with their own dashboard, messenger, profile settings, and availability toggle. Agents are separate from admin users.
• Agent Dashboard – Personal stats (open conversations, total, unread messages, closed today) and recent conversations list.
• Agent Management – Admin CRUD to create, edit, activate/deactivate chat agents from the admin panel.
• Auto-assign Agents – Round-robin assignment of available agents to new conversations. Agent with fewest open conversations gets assigned first. Toggle on/off in settings.
• Agent Availability – Agents toggle online/offline status from their portal navbar. Only available agents receive auto-assignments.
• Notification Preferences – Each agent configures their own email, browser, and sound notification preferences independently.
• Real-time Messaging – Visitors chat from a floating widget with configurable polling interval for instant message delivery.
• Messenger Admin UI – Beautiful three-panel layout with conversation list, chat area, and visitor information sidebar.
• Webhook Integrations – Create unlimited webhooks to connect with Slack, Discord, Telegram, n8n, Zapier, Make, or any custom API. HMAC-SHA256 payload signing for security.
• Working Hours – Auto-switch online/offline status based on configurable schedule, working days, and timezone.
• Browser Notifications – Desktop notification popups with sound alerts for new messages when the tab is not focused.
• Email Notifications – Email alerts when new conversations start and when visitors send messages to assigned agents.
• Customizable Widget – Primary color, hover color, avatar image, title, welcome message, position (4 options), offset, and mobile visibility.
• Visitor Form Fields – Configurable name, email, and phone fields with individual display/required toggles.
• Emoji Conversion – Text emoticons like auto-convert to emoji in all chat interfaces. Toggle on/off in settings.
• Link Preview – URLs shared in messages show rich preview cards with title, description, and image.
• URL Auto-linking – URLs in messages automatically become clickable links that open in new tabs.
• Random Admin Names – Assign random support agent names per conversation from a configurable list.
• Session Persistence – Conversations persist across page navigations using localStorage.
• Mobile Responsive – Widget adapts to mobile with hide option. Admin messenger and agent portal have responsive layouts.
• 42+ Languages – Built-in translations for 42+ languages including RTL support.
• Conversation Management – Open/close conversations, filter by status, unread badges, real-time updates.
• Visitor Info Panel – See visitor name, email, phone, IP address, current page URL, browser, device, and timeline.
• Webhook CRUD – Full add/edit/delete interface for managing webhooks with per-event subscription and test functionality.
• Dashboard Widgets – Admin dashboard shows total conversations, open conversations, active agents, and unread messages.
• Configurable Polling – Adjustable message check interval from 1 to 30 seconds.

Who is it for?

• E-commerce stores wanting instant customer support
• SaaS platforms providing in-app help
• Service businesses answering pre-sale questions
• Support teams needing a dedicated agent portal
• Any Botble CMS site that needs live chat without monthly SaaS fees

Many free plugins by our community authors

There are many free plugins available on our Marketplace: https://marketplace.botble.com/products

Just install it in Admin > Plugins > Add new to use it.

Notes

• This is a plugin, NOT a standalone application. Requires Botble CMS 7.3.0+.
• Images used in the demo are for demonstration purposes only and are not included.

Requirements

• Botble CMS version 7.3.0 or higher
• PHP >= 8.2

Changelog

Version 1.2.0

• Added emoji conversion — text emoticons auto-convert to emoji (toggle in settings)
• Added link preview for URLs in messages
• Added visual effects settings (pulse animation, backdrop blur)
• Improved seeder with realistic conversations and agent avatars
• Improved settings page with more configuration options

Version 1.1.0

• Added Agent Portal with dedicated login, dashboard, messenger, and profile
• Added agent management (CRUD) in admin panel
• Added auto-assign agents to new conversations (round-robin)
• Added per-agent notification preferences (email, browser, sound)
• Added agent availability toggle (online/offline)
• Added email notifications to agents on new visitor messages
• Added admin dashboard widgets (conversations, agents, unread messages)
• Added sender_type column to distinguish admin vs agent messages

Version 1.0.0

• Initial release