PolicyHub SaaS - AI Powered Insurance Management Software
Overview
PolicyHub is a complete insurance management platform you can run as your own SaaS business. Insurance agencies and brokers sign up, choose a subscription plan and manage everything in one place: leads, quotes, customers, policies, renewals, instalments, payments, claims, commissions, reports and their own public website.
Each agency’s data is kept completely separate. Owners, agents and customers each get their own portal with only the menus they need, and the built-in API powers the Android and iOS customer apps (available as an add-on).
Built with Laravel, fully responsive, with multi-language and RTL support, and ready to sell with subscription plans, coupons and online payment gateways.
Demo Details
Preview Video : Click here to open the demo preview video
Admin portal URL: Demo Link
Documentation: Documentation Link
Super Admin
Email : superadmin@gmail.com
Password : 123456
Owner
Email : owner@gmail.com
Password : 123456
Agent
Email : agent@gmail.com
Password : 123456
Customer
Email : customer@gmail.com
Password : 123456
Mobile App (Add-on)
Android & iOS App – Available as Add-on. Flutter source code for your customers: a dashboard with what they owe and what is next, policies with a digital policy card that opens offline, plans with a premium estimator and side-by-side comparison, a “Payments due” screen with Pay Now through a secure in-app browser, PDF receipts and certificates, claims with photo and document upload and a status timeline, KYC upload with the camera, renewal and service requests, in-app chat with the agent (photos, PDFs and text files), push notifications, fingerprint / face unlock, dark mode, a list of signed-in phones and an AI assistant. Two separate projects (Android and iPhone). One app serves every agency on your platform: customers find their agency by name, company code or the QR code on its website, then sign in with their email and password or a 6-digit code sent by email. Each agency’s colour and logo show in the app.
Purchase the Mobile App: Insurance Management System SaaS Mobile App
Main Features
Policies, Renewals & Instalments
- Policy catalogue with policy types, sub types, durations, taxes and the documents each policy and claim needs
- Insurance (issued policy) management with insured persons, nominees, documents and a change history
- Endorsements, cancellations and policy certificates as PDF
- Renewal pipeline with automatic reminders before a policy expires, and one-click renewal
- Instalment plans with due dates, part payments and overdue tracking
- Quotes with a PDF and online acceptance by the customer
- Digital signature
Claims
- Claim filing by staff or by the customer, with the documents required for that claim type
- Claim workflow with statuses, status history, expert assignment and an SLA date with a late warning
- Customers follow every step of their claim and upload missing documents
Leads, Customers & Agents
- Lead module with a pipeline board, activities and follow-up tasks
- Customer and agent pages with all their policies, payments, claims and documents in one place
- KYC: customers upload ID, staff approve or reject, with an optional rule that blocks new policies until the customer is verified
- Agent commissions with commission rules (the highest-priority matching rule wins) and payouts
- Agents see and work only their own customers, leads and policies
- Tasks and calendar with a calendar feed you can subscribe to from Google, Apple or Outlook
- Referral program with a personal link for each customer
Payments & Reports
- Insurance payments with receipts, and payment links so a customer can pay online
- Customer payments through Stripe and Razorpay
- Role dashboards for owner, agent, customer and super admin, each with its own numbers and a “what needs attention today” list
- Reports: Insurance, Claim, Payment, Renewals, Dues, Leads, Agents, Customers and Agent Commission, with filters and CSV export
- Analytics, an audit log of who changed what and when, and data import / export
Customer Portal
- Customers log in to see their policies, pay premiums, renew, download certificates and receipts, and file and track claims
- Service requests: callback, renewal help, quote, nominee change, or a request to delete personal data
- Notification bell with email, in-app and push messages
- Privacy tools: download a copy of your data or ask for it to be erased (the agency confirms)
- Optional sign-in with a code sent by email
Customer Chat & WhatsApp
- In-app chat between a customer and their agent or agency, on the web and in the mobile app
- Send pictures (shown inline), PDFs and text files such as content.txt, up to 5 MB
- Unread counter in the menu and a push message when the agency replies
- WhatsApp inbox: read and answer customers’ WhatsApp messages through Twilio, with the 24-hour reply rule explained
AI Tools
- AI summary on every dashboard: a one-click briefing of what matters today
- Ask PolicyHub: staff ask questions about their own policies, claims and payments and get answers from their own data (read-only)
- My Assistant for customers: answers about their own policies, claims and payments only
- Write with AI: drafts for notes, replies and notification templates
- Policy details suggested from an uploaded document; nothing is saved automatically
- AI Usage page with a monthly token allowance, a cost estimate and the option for each agency to use its own API key
- AI features follow the subscription plan, and phone numbers and email addresses are removed before anything is sent to the AI provider
Agency Website (Front-End)
- Every owner gets their own public website, no coding needed
- Page builder with content blocks: hero, text, features, plans, premium estimator, testimonials, FAQ, call to action, contact and enquiry form
- Any number of pages, with templates (Home, About us, Contact, Plans, FAQ)
- Brand colours, logo, footer, social links and SEO title and description per page, plus a sitemap
- Own domain per owner
- Website enquiry inbox, online customer sign-up with optional email confirmation
- “Get our app” page with a QR code, the company code and Google Play / App Store buttons
- “My website” address menu in the admin header
Platform & Settings
- User management, roles and permissions (Spatie), with a menu that only shows what each role may use
- Subscription packages, coupons and coupon history, with pricing features you can switch on or off
- Dynamic landing page CMS; landing and register pages can be switched on or off
- Owner account email verification
- Email notification templates, SMS templates, Twilio SMS and WhatsApp notifications
- Subscription payments: Bank Transfer, PayPal, Stripe, Flutterwave, Paystack and Razorpay
- n8n automation hooks
- Read-only REST API with tokens, plus a customer API for the mobile apps
- Mobile Apps page for store links and app sign-in options
- Two-factor authentication, Google reCAPTCHA, site SEO settings
- Cloud storage: AWS and Wasabi
- Multi languages (12 included) with RTL / LTR support
- Theme settings: multiple colours, a custom colour picker, light / dark mode and font styles
- Company, account, application, email and payment settings
System Requirements
- PHP >= 8.1
- MySQL / MariaDB database
- BCMath PHP Extension
- Ctype PHP Extension
- cURL PHP Extension
- Fileinfo PHP Extension
- JSON PHP Extension
- Mbstring PHP Extension
- OpenSSL PHP Extension
- PDO PHP Extension
- Tokenizer PHP Extension
- XML PHP Extension
- Cron job support (for renewal and instalment reminders, overdue marking and mobile reminders)
- SSL certificate (HTTPS) recommended – required for online payments, the mobile apps and push notifications
What You Get
- Full Laravel source code
- Web installer – install in a few minutes
- Documentation with installation steps and a feature guide
- Future updates
- Support through our ticket system
Need Assistance?
If you have any queries, please create a support ticket here, and our support team will respond as soon as possible.
Change Log
Version 1.7 – 19 October 2026 New – Dashboards & Reports [New] Redesigned dashboards for owner, agent, customer and super admin with a "needs attention today" list [New] AI summary and AI assistant on the dashboards [New] Menu regrouped by task (Sales & Customers, Policies & Service, Communication and more) [New] New and improved reports with filters and CSV export [New] More details on the customer and agent pages New – Policies, Claims & Sales [New] Renewal pipeline with automatic reminders [New] Instalment plans, part payments, overdue marking and payment links [New] Quotes with PDF and online acceptance [New] Commission rules and agent payouts [New] KYC with an optional block on new policies [New] Tasks and calendar with a subscribable calendar feed [New] Referral program, claim SLA dates and expert assignment [New] Audit log, analytics and data import / export New – Customer Portal & Chat [New] Customer portal: service requests, notification bell, certificate PDF, claim tracking and uploads [New] Privacy tools: data download and erasure request [New] Customer chat on web and mobile, with inline pictures, PDFs and text files [New] WhatsApp inbox [New] Agent login improvements: agents see only their own customers and work New – AI Tools [New] AI summary, Ask PolicyHub, My Assistant for customers and Write with AI [New] AI Usage page with a monthly allowance and your own API key option, following the subscription plan New – Website [New] Agency website builder with pages, blocks, premium estimator, own domain, sitemap and enquiry inbox [New] Online customer sign-up [New] "Get our app" page with QR code and store buttons, and a "My website" menu in the header New – Mobile Apps & API [New] Customer API and Flutter source for Android and iOS (add-on) [New] Plans with a premium estimator and comparison, "Payments due", offline policy cards [New] In-app chat, contact the agent, dark mode, signed-in phones, push notifications and fingerprint / face unlock [New] Read-only REST API with tokens [New] Translations of every new label in all 12 included languages Security & Fixes [Fix] Closed several cross-agency and cross-agent access holes in policies, claims, leads, renewals, quotes, customers, documents and payments [Fix] Commission and payment acceptance restricted to the owner [Fix] Uploaded files are stored under safe names and served with a fixed content type
Version 1.6 (23 May 2026) * WhatsApp Integration for Sending Notification * Razorpay Payment Gateway Integration * Added Digital Signature * Added Lead Module * Change the UI, Dashboard, and Customer & Agent modules
Version 1.5 (6 March 2026) * Add n8n Integration * Add OpenAI Integration
Version 1.4 (23 Aug 2025) * Added Cloud Storage Integration like AWS, Wasabi * Added Customer Dashboard Panel * Added Agent Dashboard Panel * Added Report: Insurance, Claim & Payment Report * Added SMS Template * Added Twilio integration for sending SMS * Added Paystack Payment Gateway Integration
Version 1.3 (07 April 2025) * UI Improvement * Dynamic Landing Page CMS * Pricing Features Enabled/Disabled * 2-Factors Authentication * Impersonate Features * Fixed Small Bugs * Added Custom Color Picker in Theme Settings
Version 1.2 (10 December 2024) * Added Email notification enable/disable option. * Added Owner account email verification enable/disable option. * Added Email notification template
Version 1.1 (21 September 2024) * Added Flutterwave payment gateway integration in subscription packages. * Fixed small issues.
Version 1.0 (13 Jun 2024) * Initial Release
