Green Support - The Support Management System

If you need any feature or modify any module, please get in touch with me at greensoftb@gmail.com. We always provide you with the best support and solution.Green Support is a powerful support management system where you can easily manage your client support. It has a live chat and ticket management feature with a built-in email notification feature. It’s a web-based application where you can easily manage your customer support. If you are looking for the best support management tools I hope Green Support is best for you.

Login Details

For Admin

For Support Engineer

For Client

Admin Panel

Ticket List and Status Change

Ticket View & Reply

Conversation

Category

User List

General Setting

Email Setting

Frontend Home Page

Ticket Page(for client)

My Ticket List(For Login User)

Ticket View

Contact

System Required

If You want to install GREEN Support successfully. Then your server need to have following extension.

1. PHP >= 8.1+
2. ^{MYSQL 5.7.30 +}
3. BCMath PHP Extension
4. ^{Ctype PHP Extension}
5. Fileinfo PHP extension
6. ^{JSON PHP Extension}
7. Mbstring PHP Extension
8. ^{OpenSSL PHP Extension}
9. PDO PHP Extension
10. ^{Tokenizer PHP Extension}
11. ^*XML PHP Extension

Installation Process

1. First download this script and upload this zip script to your web server.
2. Unzip the script folder in your hosting server.
3. Then set your server php version 8.1+
4. Then set your MySQL version 5.7.31+
5. Then set your domain document root – the public path of this project
6. After that you create a database manually using Cpanel/phpmyadmin.
7. After that run the install script path from any web browser (http://server.com/install)
8. Then fill up all input fields to successfully install this script.
9. Good Luck!!!

Feature Module (For Admin)

1. Dashboard Tiles
2. Powerful Ticket Module
3. Conversation Module
4. Category Module
5. User Management
6. Site Configure module
7. Email Configure

Feature Module (For Frontend)

1. Home Page
2. Create Ticket Page
3. My Ticket Page
4. Contact Page
5. Login
6. Register
7. Change Password

Upcoming Feature – 1.6

1. Ticket Module UI updated
2. FAQ Support
3. UI interface inprovement and much more

Version 1.5

1. [Fix] Conversation module UI update
2. [Fix] Setting module update

Version 1.1

1. [Fix] Ticket module update
2. [Fix] Setting module update

Change Log

1. Initial release

Support

We are ready to solve your problems immediately. Please feel free to write to us at greensoftb@gmail.com .We will try our best to get your five-star rating. thank you.