DTStreetVoice – Smart City Public Complaint & Ticketing Flutter App with Admin Panel (Android & iOS)

Turn every citizen into a real-time city sensor. Track, manage, and resolve public issues faster with a powerful, scalable system built for modern cities.

DTStreetVoice is a smart city complaint app and ticketing system that lets citizens report civic issues with geo-tagged evidence, while departments manage SLAs, assignments, and escalations from a centralized admin panel. Built with Flutter for Android & iOS, it delivers native performance, transparent status tracking, and actionable analytics. Heatmaps and reports highlight hotspots and performance, and REST APIs allow integration with existing CRMs/ERPs or data lakes. White-label branding and multilingual UI make DTStreetVoice ideal for municipalities and organizations launching a modern 311 app / grievance redressal solution fast.

From geo-tagged issue reporting to SLA tracking, analytics dashboards, and automated assignment, DTStreetVoice delivers a complete ecosystem for transparent, efficient, and data-driven service management.

Perfect for: municipalities, smart-city programs, utilities, campuses, industrial parks, housing communities, property managers.

What’s New in Version 1.2

✔ Complaint Map with Clustering

✔ SLA Performance Dashboard

✔ Duplicate Complaint Detection

✔ Citizen Rating & Feedback System

✔ Smart Notification Engine (DeepLink Support)

Key Features (Android & iOS)

• One-tap complaint creation with photos/video and GPS map pin
• Auto address/coordinates capture + manual map selection
• Full status timeline: Submitted → Acknowledged → In-Progress → Resolved → Reopened
• Push notifications & email updates
• Filters & search: category, status, priority, date.
• Ratings & feedback on resolution.
• Guest or registered submissions (configurable).
• Multilingual (LTR/RTL ready) & white-label theming.
• Offline drafts with auto-sync when online.
• Optional News/Alerts feed for service advisories.

Admin Panel Features

• Unified inbox with powerful filters and saved views
• Assignment & workflows: departments, agents, priorities, due dates.
• SLA timers & escalations with email/push triggers.
• Automation rules (by category/ward/keyword)
• Geo-analytics: map view, heatmaps, zone/ward breakdown.
• Reports & exports (CSV/Excel/PDF): SLA, resolution time, satisfaction
• Users & roles: admin, department head, agent, viewer (granular permissions)
• Categories & custom fields (checklists, required evidence).
• Announcements/CMS for mobile apps
• REST API/Webhooks for integrations.
• Audit log & security controls

Technical Specifications

Area	Details
Frontend	Flutter 3.32.0, null-safe, clean architecture, modular code
Backend	Laravel 10, REST APIs, MySQL, queue jobs, caching
Performance	Lazy loading, pagination, CDN-friendly assets
Quality	Well-commented, folder-structured, easy to reskin/extend

What’s Included

• Flutter source code (Android & iOS)
• Laravel admin panel source code & database schema
• API documentation & environment templates (.env)
• Installation & configuration guide
• Sample assets (icons, gifts, placeholders)

Requirements

• Flutter 3.32.0 SDK
• PHP 8.2+, Composer, MySQL 8+

Support & Policy

• Support hours: Mon–Fri, 10:00–18:00 IST via support ticket.
• Regular license support via tickets; Extended license can request priority support (if applicable).
• Customization services available on request.

Legal & Compliance

DTStreetVoice is not affiliated with, endorsed by. All trademarks belong to their respective owners.

• GDPR-friendly: data export/delete on request; Privacy Policy page editable in admin.
• Content moderation tools are provided; buyer is responsible for local legal compliance, hosting, and usage.

FAQ

Does it include full source code?

Yes. You receive full Flutter (Android & iOS) source code and the Laravel admin panel.

Can I rebrand/reskin the app?

Absolutely—change colors, logos, texts, and assets. The codebase is structured for quick reskinning.

Is a web version included?

This package targets Android & iOS using Flutter. The architecture is web-friendly; contact support if you plan a web build.

Do you provide installation?

Installation & setup are available as an optional paid service. Full documentation is included for DIY.

What’s the difference between Regular and Extended licenses?

Regular is for single end users without charging for access; Extended covers paid access or SaaS-type usage. Please review Envato’s license terms before purchasing.

PERFECT FOR LAUNCHING

Launch your own Smart City or Complaint Management SaaS instantly with DTStreetVoice.

Perfect for:

✔ Government tenders

✔ Startup MVPs

✔ Agency client solutions

✔ Enterprise deployments

WHY CHOOSE DTStreetVoice?

Perfect for:

✔ Production-ready & scalable

✔ Clean Flutter + Laravel architecture

✔ High-demand smart city features

✔ Fully customizable white-label solution

✔ Designed for real-world usage

✔ Optimized for CodeCanyon success

WHY EXTENDED LICENSE?

If you plan to generate income from this app, the Extended License isn’t an expense — it’s a smart business investment.

With the Extended License, you can:

✔ Launch a paid SaaS platform

✔ Sell subscriptions (monthly / yearly)

✔ Offer premium memberships

✔ Charge for access or features

✔ Publish a paid mobile app

✔ Build a revenue-generating startup

✔ Increase your product’s valuation

If users pay you — this is the license you need.

100% White-Label & Fully Customizable Solution

DTStreetVoice is a complete white-label Flutter App, allowing you to launch your own branded quick commerce platform with full flexibility.

✔ Change app name and brand identity

✔ Replace logo, splash screen, and launcher icons

✔ Modify theme colors and UI branding elements

✔ Customize features based on your business requirements

✔ Deploy as single-store or multi-store grocery delivery solution

Modern Tech Stack & Scalable Architecture

✔ Frontend: Flutter (Dart) — Single codebase for Android & iOS apps

✔ Backend: Laravel (PHP) with MySQL database

✔ API Architecture: Secure RESTful JSON APIs

✔ Push Notifications: Firebase Cloud Messaging (FCM)

✔ Architecture: Scalable, modular, and production-ready structure

What You’ll Receive

✔ Complete Flutter source code (Android & iOS – Single Codebase)

✔ Apps source code

✔ Laravel Admin Panel (Backend) source code

✔ Database SQL file (MySQL)

✔ Well-structured REST API integration

✔ Step-by-step installation & configuration documentation

✔ Demo data and sample assets

✔ Customer support via support ticket / email (as per license)

Easy Installation & Setup

DTStreetVoice includes detailed documentation to help you quickly set up the complete quick commerce system. You can configure the Laravel backend, import the database, connect Firebase Cloud Messaging (FCM) for push notifications, and build the Flutter apps for both Android and iOS.

The codebase is clean, modular, and developer-friendly. No advanced coding knowledge is required for basic branding, configuration, and deployment. The platform is designed to help you launch your own App efficiently.

Support & License Policy

We are committed to providing reliable and professional support to help you successfully install, configure, and launch your DTCampus Quick Commerce Platform.

✔ Support Hours: Monday – Friday, 10:00 AM – 6:00 PM (IST)

✔ Support Channel: Official support ticket system (details included in documentation)

✔ Regular License: Technical support via support ticket

✔ Extended License: Priority support via WhatsApp and email

✔ Customisation: Customization available at extra cost

Support covers installation guidance, bug fixes related to the original source code, and clarification of documented features. Customization, new feature development, and third-party integration services are available separately upon request.

Refund Policy

All purchases of DTCampus are subject to the official Envato Market Refund Policy. Since this is a digital product with full source code access, refunds cannot be provided once the item has been downloaded, except in cases covered under Envato’s refund guidelines.

Before requesting a refund, we strongly encourage buyers to contact our support team. Most issues related to installation, configuration, or setup can be resolved quickly with proper guidance.

✔ Refunds are processed only through Envato’s official refund system.

✔ We do not provide refunds for customization requests or change-of-mind purchases.

✔ Please review the demo, documentation, and feature list carefully before purchasing.

Our goal is to ensure every buyer has a smooth experience, and we are committed to providing support to help you successfully set up and use the product.

Start building your Smart City platform today.

Changelog

Version 1.2 – 07 April 2026

           - Added: Complaint Map with Clustering           - Added: SLA Performance Dashboard           - Added: Internal Notes system for Admin & In-Charge           - Added: Duplicate Complaint Detection           - Added: Citizen Rating & Feedback System           - Added: Smart Notification Engine with DeepLink           - Improved: UI/UX enhancements           - Improved: Faster API response & Optimized database queries           - Fixed: Minor UI improvements           - Fixed: Performance optimizations           - Fixed: Bug fixes and stability improvements       

Version 1.1 – 20 March 2026

         - Added: Complaint Priority Levels (Low / Medium / High / Emergency)         - Added: Request Reopen Option for citizens         - Added: Internal Notes system for Admin & In-Charge         - Added: Citizen Complaint Summary Card         - Added: Push Notification History Log with delivery tracking         - Improved: SLA Countdown Timer with color indicators (On Time / Near Deadline / Overdue)         - Improved: Multiple media upload support (photos & videos with validation)         - Improved: Advanced filters in request management (status, priority, department, date range)         - Security: Enforced minimum 8-character password policy         - Security: Improved file upload validation for images and videos         - Fixed: Minor UI improvements         - Fixed: Performance optimizations         - Fixed: Bug fixes and stability improvements     

Version 1.0 – 11 Dec 2025

         - Initial release