MailRoute - Conditional Email Routing For Contact Form 7 (Conditional Mail 2)

MailRoute – Conditional Email Routing For Contact Form 7

Route form submissions to different email recipients based on user selections with advanced conditional logic. The most powerful Contact Form 7 email routing solution.

What is MailRoute?

MailRoute is a powerful WordPress plugin that transforms Contact Form 7 into an intelligent email routing system. Instead of sending all form submissions to a single inbox, it intelligently routes emails to different recipients based on user choices, form field values, and conditions.

Whether you’re managing a contact form with multiple departments, support teams, regional offices, or sales teams, MailRoute ensures emails go exactly where they should — automatically.

Perfect for: Sales forms, support tickets, HR inquiries, event registrations, multi-department contact forms, and more.

✨ Key Features – Conditional Email Routing

• Route emails based on form field values in Contact Form 7
• Send emails to different recipients based on dropdown, checkbox, or radio button selections
• Add multiple routing conditions in your Contact Form 7 forms
• Disable the default email sending and define custom recipients
• Intelligent conditional logic for Contact Form 7 email routing
• Fully integrated into the Contact Form 7 editor interface
• Supports various field types like checkboxes, dropdowns, radio buttons, etc.
• Ideal for multi-department forms: Sales, Support, HR, etc.
• ⚙️ Lightweight, flexible, and easy to set up
• Works as a native Contact Form 7 extension — no complex setup required

Key Features – Conditional Mail 2

• Create conditional Mail 2 auto-responder emails based on user input in Contact Form 7
• Override the default Mail 2 subject and message body dynamically
• Send personalized confirmation or follow-up emails based on selected options
• Add multiple conditional Mail 2 rules for advanced auto-responder workflows
• Skip the default Mail 2 email when no conditions match
• Use smart conditional logic with operators like equals, not equals, contains, and more
• Fully integrated into the Contact Form 7 editor interface
• Supports dropdowns, checkboxes, radio buttons, text fields, and other CF7 form fields
• Deliver language-specific, country-specific, or department-specific auto-response emails
• Perfect for support forms, sales inquiries, registrations, bookings, and onboarding forms
• ⚡ Lightweight, flexible, and easy to configure
• Works as a native Contact Form 7 extension with a seamless setup experience

Real-World Use Cases

Support Department Routing

Send support tickets to the appropriate department (Billing, Technical, Sales) selected in the Contact Form 7 dropdown. Each department receives inquiries in their dedicated inbox.

Regional Team Routing

Route emails to regional teams based on selected country or location field. Send North America inquiries to the US team, Europe to the EU team, etc.

Sales Inquiry Routing

Forward sales inquiries based on product or service type chosen by the user. Route “Product A” inquiries to the product team and “Service B” inquiries to the service team.

‍ Direct Contact Selection

Let form responders choose a contact person, and the message goes directly to them. Perfect for booking systems, consultations, or assignment requests.

Conditional Auto-Responder Examples

• If user selects “Support” → Send support confirmation with troubleshooting resources
• If user selects “Sales” → Send product brochure and sales contact details
• If user selects “Partnership” → Send business inquiry acknowledgment
• If user selects “US” → Send English response with US-specific information
• If user selects “France” → Send French response with EU-specific information

⚙️ How It Works

1. Install & Activate – Install MailRoute and activate it alongside Contact Form 7
2. Open Form Editor – Edit your Contact Form 7 form in the WordPress dashboard
3. Add Routing Rules – Go to the “Conditional Email Routing” tab and create your rules
4. Define Conditions – Set conditions based on form field values
5. Set Recipients – Define which email address(es) should receive the email for each condition
6. Save & Test – Save your form and test the routing on your website
7. Done! – Emails now route automatically based on your rules

❓ Frequently Asked Questions

Do I need Contact Form 7?

Yes. MailRoute is an extension for Contact Form 7, so you must have Contact Form 7 installed and activated.

Can I route to multiple recipients?

Absolutely! You can define multiple conditions and route to different recipients based on user selections.

What field types are supported?

MailRoute works with dropdowns, checkboxes, radio buttons, text fields, and other standard Contact Form 7 fields.

Is this WordPress compatible?

Yes! MailRoute is fully compatible with WordPress 6.0+ and Contact Form 7 5.0+. We test regularly to ensure compatibility with the latest versions.

Can I use this on multiple forms?

Yes! You can add different routing rules to each Contact Form 7 form on your site independently.

Support & Documentation

Need help? Our support team is here to assist you. We provide detailed documentation and video tutorials to help you get the most out of MailRoute.

Live Demo: Try MailRoute Live Demo

Requirements: WordPress 5.0+, Contact Form 7, PHP 7.2+

License: GPLv2 or later