BookMate – Multi-Vendor On-Demand Service Booking Marketplace (Full Solution)

Welcome to BookMate – the ultimate On-Demand Service Booking & Management Platform. BookMate is a comprehensive solution that connects service providers with customers, offering seamless booking management, multi-payment gateway integration, real-time notifications, and powerful admin controls.

Built with Laravel 12 and Flutter, BookMate provides a secure, scalable, and feature-rich environment for service marketplaces, home services platforms, appointment booking systems, and professional service management.

Demo App

Demo Admin Panel

Admin Login

Email: admin@bookmate.com

Password: password

Demo Provider Panel

Provider Login

Email: provider@bookmate.com

Password: password

Demo User Panel

User Login

Email: user@bookmate.com

Password: password

Complete Service Marketplace Solution

BookMate provides a robust four-tier architecture:

• User Mobile App (Flutter) – Native iOS & Android app for customers to browse services, book appointments, track orders, and manage payments.
• User Web Portal – Responsive web interface for service discovery, booking management, and order history.
• Provider Panel – Dedicated dashboard for service providers to manage bookings, schedules, earnings, and customer interactions.
• Laravel Admin Panel – Comprehensive admin dashboard to oversee the entire platform, manage users, providers, services, bookings, and system settings.
• RESTful API – API for seamless integration with mobile apps and third-party services.

Key Features

BookMate comes packed with essential service booking features:

• Multi-Service Categories – Support for unlimited service categories (Home Services, Beauty & Wellness, Professional Services, etc.).
• Advanced Booking System – Step-by-step booking flow with service selection, date/time scheduling, and customer information collection.
• Multiple Payment Gateways – Integrated with Stripe, PayPal, Razorpay, Flutterwave, Mollie, Paystack, and SSLCommerz for global payment support.
• Offline Payment Support – Manual payment verification system for cash/bank transfer bookings.
• Service Provider Management – Complete provider onboarding, profile management, and service listing capabilities.
• Appointment Scheduling – Providers can set availability schedules with time slot management.
• Additional Services – Support for add-on services with dynamic pricing.
• Review & Rating System – Customer reviews with star ratings and photo uploads.
• Wishlist Functionality – Save favorite services for later booking.
• Refund Management – Complete refund request workflow with admin and provider acknowledgment.
• Support Ticket System – Built-in helpdesk with ticket assignment, priority management, and file attachments.
• Blog & Content Management – Integrated blog system with categories, comments, and SEO optimization.
• Newsletter System – Email subscription management with verification and unsubscribe functionality.
• Responsive Design – Mobile-first design approach for all web interfaces.
• Dark Mode Support – Theme switching capability in the mobile app.

Flutter Mobile App Features

Native mobile experience for customers:

• Onboarding Screens – Beautiful introduction flow for new users.
• Authentication – Login, registration, forgot password, and OTP verification.
• Service Discovery – Browse services by category with advanced filtering and search.
• Provider Profiles – View provider details, ratings, and service offerings.
• Booking Management – Track active, completed, and cancelled bookings.
• Payment Integration – Secure in-app payment processing with multiple gateways.
• Order History – Complete booking history with invoice generation.
• Profile Management – Update personal information, addresses, and preferences.
• Address Management – Save multiple addresses with primary address selection.
• Wishlist – Save and manage favorite services.
• Reviews & Ratings – Submit reviews for completed bookings.
• Blog Reading – Access platform blog content within the app.
• Settings – App preferences and theme switching.
• And Many More

Provider Panel Features

Empower service providers with comprehensive tools:

• Provider Dashboard – Overview of bookings, earnings, and performance metrics.
• Booking Management – View, accept, update status, and manage customer bookings.
• Service Management – Create, edit, and manage service listings with pricing and descriptions.
• Schedule Management – Set availability with time slot configuration.
• Earnings & Withdrawals – Track earnings, view transaction history, and request withdrawals.
• Wallet System – Provider wallet with balance tracking and transaction logs.
• Refund Handling – Acknowledge or dispute refund requests from customers.
• Review Management – View and respond to customer reviews.
• Support Tickets – Create and manage support tickets with admin.
• Profile Management – Update provider profile, business information, and credentials.
• And Many More

Admin Panel Features

Take full control of your platform:

• Dashboard Analytics – Visual insights into bookings, revenue, users, and providers.
• User Management – View, edit, verify, and manage customer accounts.
• Provider Management – Approve providers, manage profiles, and monitor service quality.
• Service Management – Oversee all services, approve listings, and manage categories.
• Booking Management – Monitor all bookings, update statuses, and process refunds.
• Transaction Monitoring – Real-time tracking of all payment transactions.
• Refund Management – Approve or reject refund requests with automated provider earnings adjustment.
• Withdrawal Management – Process provider withdrawal requests with status tracking.
• Category Management – Create and organize service categories with icons and descriptions.
• Location Management – Manage countries, states, and cities for service availability.
• Payment Gateway Configuration – Enable/disable payment methods and configure API credentials.
• Blog Management – Create, edit, and publish blog posts with category organization.
• Review Moderation – Approve or reject customer reviews.
• Testimonial Management – Showcase customer testimonials on the homepage.
• FAQ Management – Create and organize frequently asked questions.
• Custom Pages – Build custom pages with rich text editor.
• Contact Messages – View and respond to customer inquiries.
• Newsletter Management – Manage subscribers and send email campaigns.
• Ticket System – Manage support tickets from users and providers.
• Settings Management – Configure site settings, email templates, and system preferences.
• Home page, Header & Footer Customization – Manage navigation menus and footer content.
• Social Links – Configure social media integration.
• Mobile Banners – Manage promotional banners for the mobile app.
• Currency Management – Support multiple currencies with exchange rate configuration.
• Tax & VAT Configuration – Set tax rates and pricing rules.
• Commission Management – Configure platform commission on bookings.

Payment & Financial Features

• Multi-Gateway Support – Stripe, PayPal, Razorpay, Flutterwave, Mollie, Paystack, SSLCommerz.
• Offline Payments – Manual payment verification with proof upload.
• Wallet System – Provider wallet with automated earnings calculation.
• Commission System – Flexible commission structure (percentage or fixed amount).
• Refund Processing – Automated refund workflow with provider earnings adjustment.
• Withdrawal Management – Provider withdrawal requests with admin approval.
• Transaction Logs – Comprehensive transaction history for all financial activities.
• Invoice Generation – Automatic invoice creation for bookings.
• Tax Calculation – Automatic VAT and tax calculation on bookings.

Security Features

• CSRF Protection – Built-in Laravel CSRF token validation.
• SQL Injection Prevention – Eloquent ORM with prepared statements.
• XSS Filtering – Input sanitization and output escaping.
• Authentication Guards – Separate authentication for users, providers, and admins.
• Password Hashing – Bcrypt encryption for secure password storage.
• API Token Authentication – Laravel Sanctum for mobile app security.
• Role-Based Access Control – Spatie Permission package for granular permissions.

Why Choose BookMate?

BookMate is designed for scalability and ease of use:

• Production Ready – Fully tested and optimized for deployment.
• Scalable Architecture – Built to handle thousands of bookings and users.
• Clean Code – Well-organized, documented, and following Laravel best practices.
• Easy Customization – Modular structure makes it easy to add new features.
• Comprehensive Documentation – Detailed installation and configuration guide.
• Regular Updates – Ongoing improvements and feature additions.
• Dedicated Support – Professional support for setup and customization.

Whether you’re building a home services marketplace, beauty salon booking platform, professional services directory, or any on-demand service business, BookMate provides the solid foundation you need to launch quickly and scale effectively.

Installation Requirements

• PHP 8.2 or higher
• MySQL 8.0 or higher
• Composer
• Apache/Nginx web server
• SSL Certificate (recommended for production)

What’s Included

• Complete Laravel source code
• Flutter mobile app source code (iOS & Android)
• Database migrations and seeders
• Installation documentation
• 6 months support
• Free updates

Support: Need help? Contact us at https://mhquickdev.agency. We are always here to help.